Visual Planet Ltd Privacy Notice

At Visualplanet, we are committed to maintaining the trust and confidence of our visitors to our website. In particular we want you to know that we do not sell, rent or trade email lists with other companies and business for marketing purposes. Included below is detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Who we are

We’re Visual Planet Ltd (Visualplanet) and we make robust and reliable touchscreen components for OEMs and Systems Integrators across the world. We are a private limited Company registered in England, United Kingdom. Our registered company number is 04347463, and our registered address is Visual Planet Ltd, The Workplace, Camboro Business Park, Oakington Road, Girton, Cambridge, CB3 0QH.

Our legal bases for collecting and processing data

We collect and process your personal data according to the following legal bases:

  • Consent: Visualplanet may only process your personal data for a specific purpose after you have given consent. You have the right to withdraw your consent at any time. Please see below
  • Contract: Visualplanet may process your data if it is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Visualplanet may need to process your personal data if it is necessary for us to do so to comply with the law

Types of data we collect

Website Cookies

The visualplanet website (www.visualplanet.biz) places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites.

Cookies are essential for helping us deliver a high quality website experience for our customers, and some collect information about browsing behaviour. This includes information about pages viewed, and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. For more information about cookies, including how we use them and how to disable them, please read our Cookie Policy.

Google Analytics

When you visit www.visualplanet.biz we use a third party service, Google Analytics, to collect standard internet log information and details of behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, and which webpage they have come from. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our email newsletters, we collect personal information. We use that information for a number of reasons:

  • To tell you about things you’ve asked us to tell you about
  • To contact you if we need to obtain or provide additional information
  • To check our records are right and to check periodically that you are satisfied with our products and services

  • We don’t rent or trade email lists with other organisations and businesses.

    We use a third-party provider, Campaign Monitor to deliver our email newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email newsletters. For more information, please see Campaign Monitor’s Privacy Policy. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

    Customer Data

    When you purchase products or services from us on behalf of your organisation (we only sell “business-to-business”), your name, address data, email address, telephone number(s) (including any online communication services like Skype handles) and role will be stored in our ERP system, WinMan. Please be assured that we do not share your personal details with any other company without your consent.

    Access to your personal information

    You are entitled to view, amend, or delete the personal information we hold on you. Email your request to our marketing team at marketing@visualplanet.biz.

    Changes to this Privacy Policy

    This policy was last reviewed on 16th April 2018. This privacy policy will be reviewed regularly, and when prompted by any developments in the relevant data protection regulations.